PAYMENTS & REFUNDS

PAYMENTS

Prior to the start of the production, Fashion Interiors requires down payment to be completed via the following payment methods that you prefer: Bank transfer, credit card or Pay Pal.

REFUNDS

Fashion Interiors shall be liable for material defects.Every claim is assessed case-by-case by Fashion Interiors Team. Should any issue with the products received be detected, a written claim must be reported within 2 working days by the customer after the reception of the products. After this period, Fashion Interiors reserves the right to decline any responsibility on the conditions of the goods.

Damaged products being returned must be in the condition in which they were received by the customer. The products must be well accommodated to avoid extra damages. The customer must not attempt to modify, handle, install or repair them. Fashion Interiors compromises to offer the client a solution proposal within 5 working days of the claim and all information requested by Fashion Interiors from the customer is cleared.

In case of a complete return of the order, the amount will be transferred to the card that was used to purchase the product(s). The shipment costs for the initial order will be refunded as well. Please bear in mind that the shipping costs for the return(s) will not be covered by Fashion Interiors.

SHIPPING & DELIVERY

Items should be delivered to the customer within 8-10 weeks after the down payment. Purchases amounting greater than PHP 50,000 and to be delivered within Metro Manila should be free of charge.

Deliveries that will be made outside Metro Manila will be completed via Lalamove or Transportify, shipping costs will not be covered by Fashion Interiors.

The more furniture you order, the more the weight. Shipping costs therefore vary, depending on the location and weight of your purchase. The costs will always be revealed in the finishing process of ordering.

Upon shipment of the product to the customer, regular updates shall be provided by Fashion Interiors Team. You can also reach us through our mobile or email address for any inquiries or concerns.